



Extensiv 3PL Warehouse Manager is a cloud-based warehouse management system (WMS) built for third-party logistics providers and fulfillment centers. It handles inventory management, pick/pack/ship workflows, lot/serial tracking, barcode scanning, order routing, and automated replenishment — enabling efficient and scalable warehouse operations.
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All API requests require authentication via bearer token. After successfully connecting a system through Makini's authentication module, you receive an API token. Include this token in the Authorization header of your requests: `Authorization: Bearer YOUR_API_TOKEN`. Each connection has a unique token, allowing you to manage multiple customer connections independently. Tokens remain valid as long as the underlying system credentials are valid and the connection is active. If a customer changes their system credentials, you'll need to reconnect to obtain a new token.
Makini's API supports date filtering on most endpoints using query parameters. You can filter by creation date, modification date, or entity-specific date fields like order date or delivery date. Common patterns include `modified_after=2024-01-01` to retrieve records updated since a specific date, or relative timestamps like `modified_after=2024-01-01T00:00:00Z`. For optimal performance, use incremental data retrieval patterns rather than repeatedly fetching all records. The sync status endpoint provides the last sync timestamp, which you can use as the `modified_after` value for your next query. This approach minimizes data transfer and API load while ensuring you capture all changes.
Makini uses standard HTTP status codes and structured error responses. Error responses include an error code (e.g., `AUTHENTICATION_FAILED`, `RATE_LIMIT_EXCEEDED`), error type for categorization, a human-readable error message, and a unique request ID for support inquiries. Common status codes include 400 for invalid requests, 401 for authentication failures, 403 for permission issues, 429 for rate limiting, 500 for server errors, and 503 for service unavailability. Use the error code for programmatic error handling rather than parsing error messages. The request ID helps our support team quickly identify and investigate specific issues.
Our standard SLA targets 99.9% uptime for cloud deployments, which translates to less than 9 hours of downtime per year. For enterprise customers with critical integration requirements, we offer enhanced SLAs up to 99.99% through multi-region redundancy and dedicated infrastructure. SLAs cover the Makini platform itself—availability of connected third-party systems is outside our control, though we monitor their health and alert you to issues. For self-hosted deployments, uptime depends on your infrastructure configuration, and we provide architecture guidance to help you achieve your availability targets. We maintain a public status page showing real-time system health and incident history.
