




Have any questions? We’re here to help You
Makini implements automatic retry logic for failed webhook deliveries. If your endpoint is unavailable or returns an error status code, we retry delivery with exponentially increasing intervals starting at 30 seconds. Retries continue for up to 24 hours. If delivery ultimately fails, the webhook is logged but not delivered. You can view failed webhooks in the Makini dashboard and manually retry them. To prevent webhook loss during extended downtime, implement a polling backup strategy—periodically check the sync status and query for recent changes if no webhooks have been received within the expected time window. Design your webhook receiver to be idempotent, as retry logic may result in duplicate deliveries.
The `RATE_LIMIT_EXCEEDED` error indicates you've exceeded the API rate limit for the connection or account. Rate limits are typically set per connection and per time window (usually per minute). When you hit a rate limit, the response includes a `Retry-After` header indicating when you can retry the request. Implement exponential backoff in your retry logic to avoid immediately hitting the limit again. If you consistently hit rate limits, review your API usage patterns—you may be making unnecessary requests, polling too frequently, or could benefit from webhook-based synchronization. For legitimate high-volume needs, contact us to discuss increasing your rate limits.
Makini supports create, read, update, and delete (CRUD) operations, though availability varies by system and entity type. Most systems support creating and updating core entities like purchase orders, work orders, and inventory items. Read operations are universally supported across all entity types. Delete operations are less commonly supported due to system constraints—many industrial systems use soft deletes or status changes rather than true deletion. Update operations may be limited to specific fields depending on system configuration and business rules. For example, some systems prevent modifying purchase orders after approval. We recommend validating specific operation support for your use case during the technical deep dive.
Based on our market data, building industrial integrations in-house typically costs $50,000-$150,000+ per integration and takes 2-24 months depending on complexity. Maintenance requires dedicated resources—roughly one full-time person per three integrations. Makini transforms these economics: integrations go live in 1-6 weeks, costs are predictable OPEX rather than large upfront CAPEX, and maintenance is included. You gain access to 2,000+ integrations instead of building them one at a time. Our team has six years of specialization in industrial integrations, meaning we've solved problems you haven't encountered yet. For product companies, Makini allows faster time to market and frees engineering resources to focus on your core product rather than building and maintaining integration infrastructure.
