Service Manager
Integration

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Service Manager

integration simple with a Unified API.

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Service Manager

data

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Account is a financial record in the general ledger, tracking debit and credit transactions to reflect a business's financial transactions and positions.

A physical entity in the facility's hierarchy structure. It can be either equipment available for maintenance or system of assets in site hierarchy.

Information on planned or unplanned downtime periods for assets.

Contact information for a third-party entity.

An external entity that can consume products or services, used as a target in sales and shipment orders. Subdivision of Company

Refers to any file containing details on maintenance, operation, and asset management, including manuals, records, and reports.

Refers to internal or external human resources involved in the execution of work orders. It is used to track cost and time for planning purposes.

Location is a specific subdivision within a site where equipment or material stock is located. For example, a particular machine may be situated in a specific area within a ...

Material refers to consumables, spare parts and tools used in maintenance and production chains.

Organization endpoint provides access to information about organizations, including their names, contact information, and structures...

Preventive Maintenance

Templates for time-based or counter-based maintenance, used as a basis for creating new work orders

A purchase order is a document for ordering goods or services, specifying the details, conditions of the purchase and line items

Service Request

Internal or external request for services or support, aimed at maintaining operational activities made by employees or customer and partners

Site represents a physical location or facility where equipment is installed, or operations are conducted. This can include manufacturing plants or offices.

The quantity of materials per location and storeroom

Storeroom is a designated space within a location used for the storage and management of inventory, supplies, or equipment.

A division responsible for conducting asset maintenance. It can be assigned to execute work orders.

Unit of Measure

Units of Measure represent standardized values used for measuring and accounting for materials.

User account in the system

An external entity that provides services or supplies. Subdivision of Company

A work order is a document for organizing the execution of work or service, describing the task, location, resources, and deadlines

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