



Have any questions? We’re here to help You
Connecting to any system through Makini is straightforward. You select the product you want to connect to, log in with your credentials, and receive an API token. The process takes just a few clicks and works consistently across all 2,000+ supported systems. For most systems (85-90% of cases), you only need the instance URL, username, and password. Some systems may require additional steps like API token generation, and we provide detailed authentication guides for these cases. The connection experience is designed to be simple enough that non-technical users can complete it without IT support.
Makini provides several debugging tools. The dashboard shows detailed request logs including request/response payloads, headers, status codes, and timing. Each API request generates a unique request ID included in responses—provide this when contacting support for faster investigation. For workflow-based integrations, Makini Flows includes execution logs showing each step's input/output, timing, and any errors. Connection health monitoring shows sync history, error rates, and connection status over time. API responses include detailed error information with error codes and messages. For development, we recommend using API clients like Postman or Insomnia to interactively test API calls and inspect responses. Our API documentation includes request/response examples for all endpoints.
For bulk operations, we recommend batch processing with appropriate rate limiting and error handling. Makini Flows provides built-in batch processing capabilities with configurable batch sizes, delays between batches, and error handling. For API-based bulk operations, implement pagination when retrieving large datasets—our API returns results in pages with continuation tokens for fetching subsequent pages. When writing large volumes of data, break operations into smaller batches (typically 50-100 records per batch) with delays between batches to avoid overwhelming the target system. Implement comprehensive error logging to identify which specific records fail in a batch. For very large operations (thousands of records), consider asynchronous processing patterns where you queue operations and process them in the background.
Makini takes a defense-in-depth approach to security. All data in transit uses TLS 1.2 or higher. Data at rest is encrypted using AES-256 encryption. Customer credentials are encrypted using secure key management with separate encryption keys per customer. We implement network segmentation, strict access controls, and follow the principle of least privilege. Our infrastructure undergoes regular security audits, penetration testing, and vulnerability assessments. We're SOC 2 Type 2 certified, demonstrating our commitment to security controls. Employee access to production systems is logged and monitored. For customers with strict compliance requirements, we offer self-hosted deployments where data never leaves your infrastructure, eliminating Makini as a data processor.
