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Field Promax is a field service management software offering scheduling, dispatch, invoicing, time tracking, and mobile field apps for service business teams.
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Makini is a unified API platform for industrial systems integration. We provide connectivity to over 2,000 ERP, CMMS, and WMS systems through a single, standardized API. Instead of building separate integrations for each system, you connect once to Makini and gain access to all supported platforms. This approach transforms integration projects that typically cost tens of thousands of dollars and take months into a manageable operational expense with deployment times of 1-2 weeks.
Makini sends webhooks for several event types: sync completion (successful or failed), connection authentication required (when credentials need renewal), connection status changes (online/offline), and system errors requiring attention. Each webhook payload includes the event type, timestamp, connection ID, and event-specific details like error messages or affected entities. You can configure which events trigger webhooks on a per-connection basis. For workflow-based integrations using Makini Flows, you can also set up custom webhooks triggered by specific conditions in your business logic, providing granular control over real-time notifications.
Disconnecting a connection can be done through the Makini dashboard or API. In the dashboard, navigate to the connection and select disconnect. Via API, call the disconnect endpoint with the connection ID. Disconnecting immediately invalidates the API token and stops all scheduled syncs and workflows for that connection. The connection credits used are returned to your pool and become available for new connections. Disconnecting does not delete historical data that was previously synced—that remains accessible until you choose to delete it. Customers can reconnect the same system at any time, which will create a new connection with a new API token. Use disconnection for customers who churn or when permanently retiring a connection.
Yes, Makini supports multi-region deployments for customers requiring data residency in specific regions or needing high availability across geographies. Each region runs an independent instance of Makini with its own infrastructure, ensuring data remains within the specified region. Multi-region deployments are most common for self-hosted installations where customers want instances in multiple AWS regions or data centers. For cloud deployments, we can discuss region-specific hosting based on your requirements. Multi-region support ensures compliance with data localization regulations and provides geographic redundancy for mission-critical integrations.
