Hippo CMMS is a maintenance management system founded in Winnipeg, Canada, in 2004 for small and mid-sized organizations. iOFFICE acquired it in November 2019, and it is now part of Eptura, which has carried its core functionality into Eptura Asset and no longer sells Hippo as a standalone product, while existing customers still sign in to their environments. Teams use Hippo for work orders, preventive maintenance schedules, equipment records with manuals and warranties, parts inventory with barcode scanning, inspection logs, vendors and invoicing. A predictive maintenance product reads assets and locations through Makini's Unified API, so each monitored unit maps to the equipment record in Hippo. When it detects a developing fault, it can create a work order where the connection permits writes, so the job lands in the technicians' queue. Inventory optimization tools compare parts stock with open purchase orders and vendors, where the connection exposes them, and OEM vendors review the equipment they supplied to plan spare parts and service visits. A Hippo user signs in through Makini Link, embedded in the vendor's product or sent as a magic link, so credentials never pass through the vendor's application. Data then syncs on an interval set by the Makini plan, not in real time. What a connection exposes depends on the customer's setup and the connecting account's permissions, so agree on that user with the customer's administrator. Because Eptura is moving Hippo customers to Eptura Asset, confirm which system each customer uses and plan to reconnect after their migration.
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