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Makini is a unified API platform for industrial systems integration. We provide connectivity to over 2,000 ERP, CMMS, and WMS systems through a single, standardized API. Instead of building separate integrations for each system, you connect once to Makini and gain access to all supported platforms. This approach transforms integration projects that typically cost tens of thousands of dollars and take months into a manageable operational expense with deployment times of 1-2 weeks.
Connecting to any system through Makini is straightforward. You select the product you want to connect to, log in with your credentials, and receive an API token. The process takes just a few clicks and works consistently across all 2,000+ supported systems. For most systems (85-90% of cases), you only need the instance URL, username, and password. Some systems may require additional steps like API token generation, and we provide detailed authentication guides for these cases. The connection experience is designed to be simple enough that non-technical users can complete it without IT support.
Data synchronization frequency is configurable based on your requirements. For real-time needs, Makini supports webhook-based synchronization where changes trigger immediate updates. For scheduled syncing, common intervals range from every 15 minutes to daily, depending on data volume and business requirements. The initial sync after connecting a system retrieves historical data based on your configuration—typically 30-90 days of historical records. Subsequent syncs are incremental, retrieving only records created or modified since the last sync. Sync frequency doesn't affect pricing. You can also trigger manual syncs on-demand via API when needed for specific workflows.
Makini provides tiered support plans. Standard support includes email support with business hours response times, access to documentation and knowledge base, and webhook notifications for issues. Extended support adds direct access to our engineering team, faster response times including after-hours support for critical issues, proactive monitoring and recommendations, and assistance with custom development. Enterprise support includes dedicated support contacts, participation in architecture planning, quarterly business reviews, and priority feature requests. All plans include access to our API documentation, authentication guides, and community resources. Support hours can be added to any plan based on your anticipated needs.
