Sync

Qualer Asset Maintenance

data

Work Orders

A work order is a document for organizing the execution of work or service, describing the task, location, resources, and deadlines

Asset

A physical or fixed asset tracked for both accounting purposes, such as depreciation and valuation, and operational purposes, such as maintenance and service history.

Purchase Order

A formal document confirming the commitment to buy or sell goods or services, issued to a vendor or received from a customer under agreed terms and quantities.

Stock

A record of a specific item held in stock at a particular location or bin, capturing on-hand quantity, reservation status, and lot or serial tracking details.

Customer

A partner entity representing a buyer of goods or services from the organization.

Vendor

A partner entity representing a supplier of goods or services to the organization.

Account

An internal financial account, such as a general ledger account or cost center, used to record and track monetary activity within the organization's chart of accounts.

Location

A physical site or facility within an organization, supporting nested hierarchies for structured representation of warehouses, buildings, or operational areas.

Site

An operational facility such as a plant, workshop, or office, within which resources, assets, and activities are organized and managed.

Organization

A tenant-level business unit or division within the system, serving as the top-level scope for data segregation and operational context.

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What is Qualer Asset Maintenance?

Qualer Asset Maintenance is the cloud asset management and calibration software built by Qualer, a San Diego company that MasterControl acquired in March 2025 and now offers as MasterControl Asset Excellence. Labs and manufacturers in life sciences and other regulated industries use it to schedule calibration and maintenance, whether the work is done in-house or by outside vendors. Its core data covers assets, maintenance plans, service orders, as-found and as-left measurements, and the certificates auditors ask for. A predictive maintenance product reads Qualer assets through Makini's Unified API and matches each monitored instrument to its Qualer asset, so its alerts point to the record the lab already keeps. Where the connection permits writes, it can open a work order when readings drift out of tolerance. Where service history is exposed, a quality workflow can check that an instrument's calibration is current before a batch runs, and an OEM can review the equipment it supplied to plan parts and service. A Qualer user signs in through Makini Link, embedded in the vendor's product or sent as a magic link, so credentials never pass through the vendor's application. Data then syncs on an interval set by the Makini plan, not in real time, which suits due-date tracking better than live instrument status. Qualer serves both equipment owners and calibration service providers, and its API separates owner-side asset records from provider-side client data, so confirm which kind of account the customer is connecting.