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Makini's unified API acts as a common denominator across all connected systems. We map each system's data structure to a standardized data model, exposing consistent endpoints regardless of the underlying platform. This means you write the same code to retrieve purchase orders from SAP, NetSuite, or Dynamics—the API calls and response formats are identical. You always get data in the same structure, making it easy to build consistent business logic. The unified approach eliminates the need to learn each system's unique API, manage multiple authentication methods, or handle varying data formats.
When customers change their system credentials, the existing Makini connection will lose access and workflows will begin failing with authentication errors. Makini provides webhook notifications when connections require reauthorization, allowing you to proactively notify customers. Customers can reconnect by logging into the system through Makini's authentication flow again, which issues a new API token. The reconnection process takes only a few minutes. Best practice is to implement connection health monitoring and automated alerts when connections require attention, so you can address issues before they impact operations.
Webhooks allow Makini to notify your application of events in real-time. To set up webhooks, configure a webhook URL in your connection settings or during the initial connection flow. Your webhook endpoint must accept POST requests, respond within 10 seconds with a 200 status code, and use HTTPS with a valid SSL certificate. Makini will send webhook payloads to your endpoint when configured events occur, such as sync completion, connection status changes, or errors requiring attention. We recommend keeping your webhook receiver lightweight—ideally just writing the payload to a queue for asynchronous processing—to avoid timeouts and ensure reliable delivery.
Yes, Makini supports multi-region deployments for customers requiring data residency in specific regions or needing high availability across geographies. Each region runs an independent instance of Makini with its own infrastructure, ensuring data remains within the specified region. Multi-region deployments are most common for self-hosted installations where customers want instances in multiple AWS regions or data centers. For cloud deployments, we can discuss region-specific hosting based on your requirements. Multi-region support ensures compliance with data localization regulations and provides geographic redundancy for mission-critical integrations.
