Operational performance is a critical factor in the success of any organization. By improving efficiency, optimizing resources, and fostering collaboration, businesses can enhance their operational performance, leading to cost reductions and increased profitability. In this article, we will explore the importance of operational performance and how organizations can achieve optimal results. We will delve into strategies such as process streamlining, resource optimization, technology integration, cross-team collaboration, and continuous process improvement. By implementing these strategies, businesses can drive growth, reduce costs, and ultimately boost their profits.
1. Understanding the Importance of Operational Performance
Operational performance signifies the success of an organization's execution of its core business strategy. The prosperity of an organization is fundamentally anchored in its operational performance. By enhancing operational performance, businesses can escalate productivity, diminish costs, and boost customer satisfaction. This enhancement is centered around improving several operational aspects, such as process efficiency, resource utilization, and inter-departmental coordination.
Two crucial elements that contribute to a flourishing business are marketing and operations. Marketing includes the promotion of products or services and attracting customers, while operations ensure the timely, cost-effective, and specification-compliant fulfillment of customer orders. As a business expands, particularly during periods of rapid growth, the significance of operations becomes increasingly paramount.
It's not uncommon for leaders of small businesses to overlook the importance of operations in scaling their organizations. Some even show disinterest in operations, opting instead to focus on strategic vision. This lack of knowledge and interest often leads to operational failures, which can have dramatic and visible consequences for a business. Despite its invisibility, operational success is critical for sustainable growth and customer satisfaction. Therefore, it's crucial to strike a balance between marketing and operations for long-term profitability and sustainability.
Behind the scenes, operational teams work tirelessly to ensure customer orders are fulfilled on time, within budget, and within specification. Revenue operations (RevOps) encourage transparency and collaboration between marketing and operations teams to achieve customer satisfaction and profitability. While Lean and Six Sigma frameworks can seem intimidating for small businesses, efforts are being made to make this information accessible to them. The RevOps movement aims to dismantle silos between marketing and operations and focus on customer satisfaction and profitability. Balancing marketing and operations is crucial for sustainable success in business.
For instance, manufacturing companies like Freudenberg NOK Sealing Technologies and Belden Inc have successfully implemented continuous improvement programs. Freudenberg NOK Sealing Technologies has been implementing its "growtth" lean program for 25 years, completing over 94,000 lean and six sigma projects and saving $414 million. The key to a successful program is ensuring it is important to the company and its leadership. Continuous improvement programs need to evolve and adapt over time, with regular assessments and refinements to keep them fresh. Learning and sharing best practices is crucial for continuous improvement, with programs like structured best practice exchange days helping to spread successful methods across the organization. Training and empowering employees is essential for maintaining a culture of continuous improvement.
Belden Inc holds an annual lean world cup competition to recognize breakthrough processes achieved using lean methodologies. The competition brings teams from across the company together to share experiences and learn from each other. The lean world cup competition is a significant investment in terms of time and money but provides valuable benefits in terms of sharing best practices and improving internal processes.
Freudenberg NOK Sealing Technologies has completed over 94,000 lean and six sigma projects in the past 25 years, resulting in savings of $414 million. Freudenberg NOK Sealing Technologies has trained over 130 certified lean system and six sigma black belts. Belden Inc has 10 years of lean experience and holds an annual Lean World Cup competition. The winning team of the Lean World Cup in 2017 implemented a comprehensive value stream transformation and achieved significant improvements in setup time reduction and assembly area efficiency. The Lean World Cup competition brings together teams from different functions globally to share experiences and improve internal processes. The Lean World Cup competition involves significant investment in terms of time and money, but the benefits outweigh the costs.
"There are only three directions you can go in business: you can go backward and lose momentum, you can stay the course and hope that's enough, or you can improve, get better at what you do, and grab new opportunities." - Matthew Portu, President of Freudenberg NOK Sealing Technologies. "You can't keep a culture alive unless you're training your people and you empower them to use it." - Vicky Jandreau, Director of Growtth in North America at Freudenberg NOK Sealing Technologies. "It is recognized as a big accomplishment inside Belden." - Jerry Rose, Vice President of Lean Enterprise at Belden Inc.
Freudenberg NOK has implemented their "growtth" program for 25 years, which focuses on lean implementation and eliminating waste through team harmony. They have completed over 94,000 lean and six sigma projects, resulting in savings of $414 million. The program remains at the heart of their organizational culture and has enabled them to focus on continuous improvement.
Belden Inc., a global manufacturer of connectivity and networking products, has been practicing lean manufacturing for a decade. They hold an annual "Lean World Cup" competition, where teams from across the company submit breakthrough processes achieved using lean methodologies. The competition recognizes and celebrates the accomplishments of these teams and promotes engagement in executing significant improvements. The competition is not limited to manufacturing operations and includes teams from finance and customer service as well.
Both Freudenberg NOK and Belden emphasize the importance of continuous learning in their lean programs. Freudenberg NOK has implemented structured best practice exchange days, where attendees visit manufacturing sites that demonstrate leading best practices. This allows for the sharing of knowledge and the implementation of successful practices in other facilities. Belden also emphasizes learning through their Lean World Cup competition, where teams share their experiences and stories around their lean activities. These learning opportunities help to improve internal processes and drive continuous improvement.
2. Streamlining Processes for Enhanced Efficiency
Enhancing operational performance revolves around the meticulous refinement of processes, a journey that entails identifying and eliminating unnecessary steps within the intricate web of procedures to reduce complexity. The ultimate goal is to establish a streamlined workflow that minimizes waste and propels productivity to new heights. This objective can be achieved by several means, such as process mapping, lean manufacturing techniques, and continuous improvement initiatives.
Streamlined processes are not merely about simplifying procedures but optimizing them as well. Tools such as central databases play a crucial role here. These systems consolidate all relevant information, including equipment data, maintenance schedules, and work orders, facilitating easier access and retrieval of information, significantly reducing data search time, and enhancing overall efficiency.
Predictive maintenance techniques, such as condition monitoring and real-time data analysis, also come into play. These techniques constantly monitor the condition of equipment and assets, enabling the identification of potential issues before they escalate into major problems. This proactive maintenance approach minimizes downtime, further optimizing operational efficiency.
Automation is another critical aspect of process streamlining. Routine tasks such as data entry or report generation can be automated, reducing manual effort and increasing process efficiency. Automated workflows for maintenance processes also contribute to improved productivity.
Integrating different systems and technologies can enhance the streamlining process. For instance, integrating maintenance management software with enterprise resource planning (ERP) systems like Oracle Fusion Cloud and SAP Extended Warehouse Management can enable seamless data sharing, improving overall visibility and control.
The process of streamlining is a continuous cycle of identifying bottlenecks and areas of improvement, ensuring consistency and accountability. This can be achieved through comprehensive documentation, the use of templates, and the implementation of computerized maintenance management systems (CMMS).
In the context of startups, the importance of speed and agility is paramount. Startups often face the challenge of moving slowly, a situation that can be rectified by avoiding the confusion of activity with progress. True progress is defined by the speed at which a product is launched, achieves product-market fit, and grows. This necessitates prioritization, allowing startups to focus on what's most important and resist the temptation to do everything at once.
Creating minimum viable processes can prevent unnecessary delays and inefficiencies, enabling startups to move faster. Regular evaluation of recurring processes is crucial to ensure they scale with growth. Hiring the right people for the right roles is also an essential part of a startup's success, allowing CEOs to delegate and scale operations. In the end, prioritization, process improvement, and hiring well can help startups build a successful business faster.
3. Leveraging Technology to Automate Processes
The undeniable influence of technology in boosting operational capabilities is no longer a point of debate. Incorporating automation technologies such as Robotic Process Automation (RPA) and Artificial Intelligence (AI) transforms repetitive, mundane tasks into automated processes. This shift not only enables your team to focus on strategic tasks that add value but also elevates overall efficiency.
Consider the Indie Hackers community, a thriving network of entrepreneurs and creatives. It has leveraged automation to save countless hours for independent software businesses, allowing them to concentrate on crucial tasks. Tools like Zapier and Integromat have been effectively employed to automate tasks ranging from data entry to customer support, resulting in a staggering 400 hours saved per month, mitigating the need for additional hires and fostering scalability.
Furthermore, predictive analytics and machine learning technologies have the potential to revolutionize decision-making processes. By predicting future trends, these tools enable organizations to make data-driven decisions, thereby enhancing operational performance.
The value of automation is also evident in task automation. Implementing automation software simplifies and accelerates workflows, reducing the need for manual labor. Task automation has been demonstrated to save up to 30% of time spent on repetitive tasks, paving the way for increased productivity and business growth.
Several real-world examples of successful task automation exist. Dell Technologies, for instance, employed Robotic Process Automation (RPA) to automate high-volume HR processes, increasing productivity by an astonishing 85%. Similarly, the British Museum used the social media automation tool Hootsuite to increase their social media engagement by 126%.
By incorporating automation technologies and predictive analytics into their operations, organizations can free their team to concentrate on higher-value tasks, predict future trends, and make data-driven decisions. This leads to a significant enhancement of operational performance.
When implementing robotic process automation in industrial maintenance systems, start by identifying the repetitive tasks that can be automated. This could include generating work orders, scheduling maintenance activities, or conducting routine inspections. Once identified, software robots or bots can be developed to perform these activities autonomously, reducing the need for manual intervention.
Artificial intelligence (AI) applications can improve efficiency and decision-making processes in asset management systems. AI algorithms can analyze large amounts of data and identify patterns and trends that are difficult for humans to discern. This can help asset management systems optimize portfolio performance, identify potential risks, and make informed investment decisions.
Predictive analytics can provide several benefits in industrial operations. It can help optimize maintenance schedules by predicting when equipment or machinery is likely to fail. This allows for proactive maintenance, reducing downtime and improving overall operational efficiency.
Various machine learning techniques can be used to optimize maintenance processes. These techniques can help predict equipment failures, identify optimal maintenance schedules, and optimize resource allocation.
When integrating AI into industrial maintenance systems, there are several best practices to consider. First, it is important to gather and analyze relevant data from the maintenance systems to identify patterns and potential areas for improvement. This data can include historical maintenance records, equipment performance data, and sensor readings.
Robotic Process Automation (RPA) and Artificial Intelligence (AI) can provide several advantages in improving operational efficiency. RPA can automate repetitive and rule-based tasks, reducing errors and increasing productivity. AI can analyze large amounts of data and provide insights and predictions, enabling organizations to make data-driven decisions and optimize processes. Together, RPA and AI can streamline workflows, enhance accuracy, and free up human employees to focus on more complex and value-added tasks. This can result in cost savings, faster processing times, improved customer experiences, and overall operational efficiency.
4. Making Data More Accessible: The Role of Integration Platforms
Integration solutions like Makini are key players in enhancing operational performance by making data more accessible. These platforms merge industrial maintenance and asset management systems, presenting a comprehensive view of data. The need to navigate multiple systems is eliminated, saving time and ensuring that decision makers have access to accurate, real-time information.
Consider the case of Geisinger Health Plan (GHP), which exemplifies how integration can boost operational performance. GHP leveraged the integration of Kyruus and HealthSparq to enhance its digital provider directory. This integration enabled access to richer, more accurate data directly sourced from health systems in the Kyruus network. This resulted in significant improvements in the profiles of participating providers in the GHP directory, enabling members to make more informed healthcare choices. The result was a 54% increase in overall profile interactions.
Another example is Pfizer's partnership with Figshare. Pfizer created the Pfizer Figshare portal to host plain language summaries and supplemental data associated with published manuscripts. The portal supports various file types and allows for content download, which has increased the visibility and impact of Pfizer's research. The portal has been particularly beneficial for sharing supplemental materials such as research data, tables, images, videos, and software. The success of this initiative is evident from the portal's usage metrics, with content being viewed over 1,000 times and downloaded 200 times.
The experiences of GHP and Pfizer underscore the transformative potential of integration platforms. By ensuring seamless access to accurate, up-to-date information, these platforms can significantly enhance operational performance and decision-making.
Makini stands out as one such platform, offering a range of integrations for different industrial operations. It allows users to integrate different systems and technologies, enabling seamless data exchange and improved efficiency in industrial processes. By using Makini for data integration, industrial operations can benefit from streamlined workflows, real-time data synchronization, and enhanced visibility into operations. This can lead to better decision-making, reduced manual efforts, and increased productivity.
Several best practices can be implemented to improve operational performance with Makini. Proper integration with other systems, such as Oracle Fusion Cloud Warehouse Management, is crucial for seamless data sharing and streamlined operational processes. Leveraging Makini's use cases can provide insights into how to optimize operations for better performance. Regularly reviewing and analyzing the data generated by Makini can help identify areas of improvement and inform decisions to enhance operational efficiency. Continuous training and education of employees on how to effectively use Makini is also important.
For instance, Makini has been used to seamlessly integrate data from different sources to improve overall business processes and decision-making capabilities. Companies have successfully streamlined their maintenance processes with Makini, resulting in improved productivity and reduced downtime.
Choosing the right integration platform for industrial maintenance and asset management systems requires considering several factors. Compatibility with existing systems and technologies, scalability and flexibility, security features, ease of use, and the reputation and track record of the platform provider are all important considerations. Makini checks many of these boxes, offering integrations with various systems, such as Oracle Fusion Cloud Warehouse Management and Infor WMS.
Setting up data integration with Makini involves following step-by-step instructions available on the Makini website. The setup process is straightforward, and support is available if any issues are encountered.
In sum, Makini is a platform that offers data integration services for industrial operations. It provides features and capabilities to facilitate seamless data integration in industrial settings. The platform supports integration with various systems, such as Oracle Fusion Cloud Warehouse Management and SAP Extended Warehouse Management. By leveraging Makini, industrial operations can enhance their data integration processes and improve overall efficiency
5. Optimizing Resources for Better Operational Performance
Managing resources effectively is a cornerstone of enhancing operational performance. This task encompasses strategic resource utilization, whether it involves human resources, machinery, or materials, to boost efficiency and productivity. Key strategies such as capacity planning, inventory control, and workforce scheduling are pivotal in improving resource utilization.
Capacity planning in industrial maintenance employs various techniques to ensure efficient resource use and optimal performance. These include historical data analysis, predictive maintenance, workforce management, equipment utilization monitoring, and technology adoption. Historical data on equipment usage, maintenance schedules, and downtime can offer insights into capacity requirements. Predictive maintenance, powered by advanced analytics and machine learning algorithms, can forecast equipment failures and maintenance needs. Efficient workforce management ensures the availability of skilled technicians and schedules maintenance activities based on resource availability. Monitoring equipment utilization metrics such as uptime, downtime, and cycle time can provide valuable insights for capacity planning. Lastly, adopting digital tools and technologies like computerized maintenance management systems (CMMS) and IoT sensors can significantly enhance capacity planning.
Inventory control in asset management systems can be optimized by implementing a centralized system for tracking and managing inventory, conducting regular audits, establishing efficient workflows and processes, and utilizing barcode or RFID technology for easy identification and tracking of assets. Proactive demand forecasting and replenishment can further help optimize inventory levels and minimize stockouts or excess inventory.
Workforce scheduling in industrial maintenance helps optimize the workforce by ensuring the right technicians are assigned to the right tasks at the right time. This approach can lead to increased productivity and efficiency in maintenance operations, reduce downtime, and provide visibility into technician availability and workload, allowing for effective resource allocation.
Predictive maintenance is a proactive approach that is crucial in preventing equipment failures and reducing downtime. This strategy not only ensures optimal machinery use but also extends its lifespan, reducing the need for frequent replacements or repairs. By analyzing real-time data from the equipment to detect potential issues or anomalies, predictive analytics and machine learning algorithms can identify patterns and trends that indicate the likelihood of equipment failure. This enables proactive scheduling of maintenance activities and addressing potential problems before they lead to breakdowns.
However, resource optimization must be approached with a nuanced perspective. As outlined in the book "This is Lean," an excessive focus on resource efficiency can inadvertently lead to an increase in workload, thereby rendering the organization less efficient. Therefore, it is essential to balance resource efficiency with overall operational efficiency. Companies that have successfully implemented this balanced approach have reported significant improvements in their operational performance. Thus, while resource optimization is undoubtedly important, it should not be pursued at the expense of overall operational efficiency.
6. Enhancing Cross-Team Collaboration in Industrial Operations
The importance of cross-functional collaboration in enhancing operational performance is crucial. When individuals from diverse departments within an organization work together towards common objectives, the outcome is improved problem-solving, faster decision-making, and efficient goal attainment.
Establishing clear common objectives, frequent interaction, and team-building activities are key to fostering this collaboration. The use of collaborative tools and technologies can serve as a catalyst in this process, allowing teams to work together effectively, irrespective of their location or time zone.
However, achieving effective cross-functional collaboration can be challenging due to issues such as poor communication, lack of accountability, and conflicting priorities. To overcome these challenges, it's essential to improve communication quality, identify experts within teams, and engage in cross-functional team building.
Creating a culture that promotes knowledge sharing and regular team meetings can be transformative. It fosters innovation, boosts employee engagement, and enhances communication skills, thereby enriching the organizational culture. Moreover, a workplace environment that nurtures mutual respect and trust can significantly improve collaboration.
In the context of software engineering for medium-sized distributed scientific projects, the Institute for the Design of Advanced Energy Systems (IDAES) exemplifies successful cross-functional collaboration. They implemented three beneficial strategies: weekly whole team developer meetings, incremental automation, and "soapboxing" software engineering in official goals and deliverables.
Weekly meetings allow for cross-cutting issue resolution, practice dissemination, and camaraderie building. The incremental automation strategy gradually incorporates automated testing practices to enhance team productivity. "Soapboxing" involves emphasizing key elements of software engineering and development practices to attract the attention of project management and funders.
The ultimate goal is to minimize friction in the software engineering environment and cultivate a sense of unity within the team. This not only improves operational performance but also fosters collaboration, setting the stage for organizational success.
Cross-team collaboration in operational performance provides numerous benefits. By uniting individuals from different teams and departments, organizations can foster a culture of shared learning and knowledge exchange. This collaboration can lead to improved problem-solving abilities as team members bring diverse perspectives and expertise to the table.
Furthermore, cross-team collaboration can enhance communication and coordination, resulting in more efficient and streamlined operational processes. It can also promote innovation and creativity as different teams work together to generate new ideas and solutions.
With clear communication channels and regular communication between teams, organizations can enhance cross-team collaboration and ultimately improve overall team performance and productivity. The creation of opportunities for cross-team collaboration, such as organizing cross-functional projects or assigning team members to work on different teams temporarily, can help foster relationships and enhance collaboration between teams.
Moreover, providing training and development opportunities to team members can also improve cross-team collaboration. This can include workshops or seminars on effective communication, team-building activities, and leadership development programs.
Overall, cross-team collaboration in operational performance can contribute to improved productivity, effectiveness, and overall performance of an organization.
7. Regular Reviews: The Key to Continuous Process Improvement
Enhancing operational performance is an ongoing journey, and central to this journey is the constant refinement of processes. This refinement comes from a systematic approach of regular reviews aimed at maintaining optimal performance standards. These reviews are not just a check in the box but a proactive method to unearth potential areas of improvement.
Regular review meetings, attended by the organization's leaders, stakeholders, and other key personnel involved in the operations, form the backbone of this systematic approach. The structure of these meetings facilitates a comprehensive understanding of the process, its strengths, and its potential areas for improvement.
Three essential questions guide these review meetings: where should we focus, why did this happen, and who will do what by when. This approach ensures that the review process has a clear direction and the discussions are focused, purposeful, and result-oriented. It is through these meetings that the overall performance of the operations is assessed, and the key goals are evaluated.
The objective of these meetings is to enhance operational performance, and to achieve this, it is crucial to focus on a select set of issues. The leader of the review meeting plays a vital role in directing the focus towards these issues and ensuring that the discussion stays on track. The focus should be on understanding the root causes of both good and bad results, using techniques like the five whys. This helps in identifying the real issues that need to be addressed for the improvement of operations.
The review process is not just about identifying the problems but also about finding solutions and actions to address these problems. The review meetings should conclude with the identification of specific actions that need to be taken for the improvement of operations. These actions are then assigned to the relevant personnel, who are responsible for their implementation.
The leaders of the review meetings should prepare for these meetings by analyzing the data and identifying the key areas for improvement. This allows for a more focused and productive discussion during the meeting. It is also crucial to avoid getting into the minutiae and focus on the substance of the issues during these meetings.
In large organizations, it might be necessary to have cascading reviews, where different levels of the organization discuss different metrics and issues. This ensures that all aspects of the operations are covered in the review process. To keep track of the actions identified during these reviews, it is essential to have reliable systems in place.
Continuous process improvement is a cornerstone for enhancing operational performance. Regular reviews provide an opportunity to assess the current state of operations, identify areas for improvement, and take necessary actions to improve performance. It is through this systematic and structured approach that organizations can achieve their strategic goals and objectives.
8. Reducing Costs and Boosting Profits through Improved Operational Performance
Optimizing operational performance can lead to significant cost reductions and profit increases. By improving efficiency, automating tasks, optimizing resources, and fostering collaboration, organizations can decrease waste, boost productivity, and heighten customer satisfaction. These enhancements can translate into lower operating costs, higher revenues, and ultimately, augmented profits.
Strategies to fortify operational performance are therefore worthy investments.
Consider the Hubble Space Telescope (HST) project, undertaken by the United States Air Force Center for Systems Engineering. Despite numerous systems engineering challenges, the project achieved success by employing a balanced blend of humility and optimism. One particular test fixture specification error cost $10 million to rectify, illustrating the escalating cost of defect correction in successive life cycle phases. Notwithstanding such obstacles, the HST continues to orbit Earth, collecting astronomical data in the near-infrared and ultraviolet spectra. The HST's success underscores the importance of stakeholder involvement, early participation in program definition, systems integration, life cycle support planning, and risk management.
John Deere's global group provides another enlightening example. The group initiated an agile transformation aimed at enhancing speed and outcomes. Senior leadership decided to launch a comprehensive transformation that would permeate every aspect of the group's work, including application development, core infrastructure, and customer-facing products. The Scrum and ScrumScale frameworks were chosen for their scalability across the business, and the implementation of the Agile Operating Model (AOM) included training, coaching, and support from Scrum Inc. The outcome of this transformation surpassed initial goals, leading to increased output, reduced time to market, improved engineering ratio, and cost efficiency. The agile transformation fostered a culture that values continuous improvement and innovation.
These case studies serve as compelling evidence to the profound impact that enhancing operational performance can have on an organization's bottom line. By streamlining processes, automating tasks, optimizing resources, and enhancing collaboration, organizations can reduce waste, increase productivity, and improve customer satisfaction.
To streamline processes and improve operational performance, organizations can consider implementing various strategies. These include automation technologies such as robotic process automation (RPA) or artificial intelligence (AI), standardization of processes and workflows across different departments or functions, adoption of lean principles, technology integration such as enterprise resource planning (ERP) and customer relationship management (CRM) systems, employee training and development programs, performance measurement tools and metrics, and fostering collaboration and effective communication among teams.
In addition to these strategies, organizations can consider using integrations provided by Makini.io to automate tasks and enhance operational efficiency. These integrations, such as Oracle Fusion Cloud Warehouse Management and SAP Extended Warehouse Management, can streamline and automate various operational tasks, reducing manual effort and improving overall efficiency.
Moreover, by utilizing inventory optimization solutions offered by Makini.io, businesses can better manage their inventory levels and reduce carrying costs. These solutions leverage data analytics and forecasting algorithms to identify optimal inventory levels, minimize stockouts, and ensure efficient replenishment.
Collaboration tools can also be utilized to improve teamwork and operational performance. These tools can help team members communicate, share files, and work together more efficiently.
To reduce waste and increase efficiency, organizations can consider implementing a Warehouse Management System (WMS) like the one offered by Makini. This can automate tasks such as inventory management, order fulfillment, and logistics, thereby minimizing errors and reducing waste.
Finally, by implementing efficient processes, optimizing resource allocation, and enhancing service quality, businesses can improve customer satisfaction. Regular monitoring of key performance indicators (KPIs) can help identify areas for improvement and measure the impact of operational changes on customer satisfaction.
In conclusion, optimizing operational performance is crucial for the success of any organization. By streamlining processes, optimizing resources, leveraging technology, and fostering cross-team collaboration, businesses can achieve enhanced efficiency and productivity. This leads to cost reductions, increased profitability, and improved customer satisfaction. The examples of successful implementations in various industries demonstrate the significant impact that operational performance can have on an organization's bottom line.
The importance of continuous process improvement cannot be overstated. Regular reviews and analysis of operational processes help identify areas for improvement and drive organizational growth. By making data more accessible through integration platforms like Makini, organizations can ensure seamless data exchange and enhance decision-making capabilities. Leveraging automation technologies and predictive analytics further boosts operational efficiency and reduces costs.
To achieve optimal results, organizations must strike a balance between marketing and operations. Allocating resources effectively, prioritizing tasks, and implementing minimum viable processes are key strategies for startups to build a successful business faster. The continuous pursuit of excellence in operational performance is essential for sustainable growth in today's competitive business landscape.