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API tokens must be stored securely and should never be exposed on the client side or in public repositories. Store tokens in secure environment variables or dedicated secrets management systems like AWS Secrets Manager, HashiCorp Vault, or Azure Key Vault. Never hardcode tokens in application code or commit them to version control. Implement proper access controls so only authorized services can access stored tokens. For production environments, use separate tokens from development/testing environments. Rotate tokens periodically and immediately revoke tokens if you suspect they've been compromised. Makini tokens provide access to customer data, so treat them with the same security standards you'd apply to database credentials.
Makini's API supports date filtering on most endpoints using query parameters. You can filter by creation date, modification date, or entity-specific date fields like order date or delivery date. Common patterns include modified_after=2024-01-01 to retrieve records updated since a specific date, or relative timestamps like modified_after=2024-01-01T00:00:00Z. For optimal performance, use incremental data retrieval patterns rather than repeatedly fetching all records. The sync status endpoint provides the last sync timestamp, which you can use as the modified_after value for your next query. This approach minimizes data transfer and API load while ensuring you capture all changes.
500-level errors indicate issues on Makini's side or with the connected system. These are typically temporary and retrying the request after a brief delay often succeeds. Implement exponential backoff for retries—wait a few seconds, then progressively longer intervals. If errors persist beyond a few retries, check the Makini status page for service disruptions. The error may also stem from the connected system experiencing issues rather than Makini itself. For persistent 500 errors, contact support with the request ID from the error response. Include details about when the error started, which operations are affected, and which connections are impacted. Our support team can quickly identify whether the issue is systemic or connection-specific.
You have two options:
• Option A: Upload the Makini public certificate (available in the Resources section of the guide)
• Option B: Generate your own self-signed certificate using OpenSSL and upload the public key to NetSuite
