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PTC ThingWorx is an industrial IoT platform offering device connectivity, analytics, augmented reality, and application development for connected products and operations.
Have any questions? We’re here to help You
Makini supports over 2,000 industrial systems across ERP, CMMS, and WMS categories. This includes major platforms like SAP (ECC, S4/HANA, Business One), Oracle NetSuite, Microsoft Dynamics, IBM Maximo, and specialized industrial systems. We support both cloud-based and on-premises installations. If you need to connect to a system we don't currently support, we're committed to building that integration for you at no additional charge—most new integrations are completed within one business day. You can view our full list of supported systems at makini.io/integrations.
Integration timelines vary by complexity. For standard implementations with no customizations, connections can be live within 1-2 weeks. This includes authentication setup and basic workflow configuration. For implementations requiring custom workflows or specific business logic, timelines typically range from 2-6 weeks depending on the scope. Complex enterprise deployments with multiple systems and custom requirements may take 6-10 weeks. These timelines are significantly shorter than traditional integration projects, which often take 2-24 months.
Connection-specific errors often relate to system configuration, permissions, or connectivity issues. Common scenarios include: the system is offline or unreachable, credentials have expired, API rate limits on the source system, or permission changes in the source system. Use the connection status endpoint to check connection health before making API calls. Implement circuit breaker patterns—if a connection repeatedly fails, temporarily stop making requests to avoid cascading failures. Log connection-specific errors separately to identify problematic connections. When errors occur, check if the issue affects all operations or specific entity types, which helps narrow down permission or configuration issues. For on-premises systems, verify network connectivity and firewall rules. Contact support if connection errors persist, providing the connection ID and affected operations.
Makini supports create, read, update, and delete (CRUD) operations, though availability varies by system and entity type. Most systems support creating and updating core entities like purchase orders, work orders, and inventory items. Read operations are universally supported across all entity types. Delete operations are less commonly supported due to system constraints—many industrial systems use soft deletes or status changes rather than true deletion. Update operations may be limited to specific fields depending on system configuration and business rules. For example, some systems prevent modifying purchase orders after approval. We recommend validating specific operation support for your use case during the technical deep dive.
