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Sight Machine is a manufacturing analytics platform that combines real-time data from production equipment with AI to surface insights for quality, throughput, and OEE improvement.
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Makini implements automatic retry logic for failed webhook deliveries. If your endpoint is unavailable or returns an error status code, we retry delivery with exponentially increasing intervals starting at 30 seconds. Retries continue for up to 24 hours. If delivery ultimately fails, the webhook is logged but not delivered. You can view failed webhooks in the Makini dashboard and manually retry them. To prevent webhook loss during extended downtime, implement a polling backup strategy—periodically check the sync status and query for recent changes if no webhooks have been received within the expected time window. Design your webhook receiver to be idempotent, as retry logic may result in duplicate deliveries.
Yes, through a combination of sandbox environments, test data, and Makini Flows. For testing different data states, use sandbox connections with predefined test scenarios. For testing system behavior like delays, errors, or specific responses, you can build test workflows in Makini Flows that simulate various scenarios. For testing with actual systems, set up dedicated test instances of your target systems. During implementation, we work with you to identify critical test scenarios and ensure your testing environment supports them. For specific edge cases or unusual system configurations, we can help create custom test scenarios.
Disconnecting a connection can be done through the Makini dashboard or API. In the dashboard, navigate to the connection and select disconnect. Via API, call the disconnect endpoint with the connection ID. Disconnecting immediately invalidates the API token and stops all scheduled syncs and workflows for that connection. The connection credits used are returned to your pool and become available for new connections. Disconnecting does not delete historical data that was previously synced—that remains accessible until you choose to delete it. Customers can reconnect the same system at any time, which will create a new connection with a new API token. Use disconnection for customers who churn or when permanently retiring a connection.
Use the following OpenSSL command to generate both private and public keys:
openssl req -new -x509 -newkey rsa:4096 -keyout private.pem -sigopt rsa_padding_mode:pss -sha256 -sigopt rsa_pss_saltlen:64 -out public.pem -nodes
Upload the public.pem to NetSuite and keep the private.pem secure for use in Makini Link.
