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Makini's unified API acts as a common denominator across all connected systems. We map each system's data structure to a standardized data model, exposing consistent endpoints regardless of the underlying platform. This means you write the same code to retrieve purchase orders from SAP, NetSuite, or Dynamics—the API calls and response formats are identical. You always get data in the same structure, making it easy to build consistent business logic. The unified approach eliminates the need to learn each system's unique API, manage multiple authentication methods, or handle varying data formats.
API tokens must be stored securely and should never be exposed on the client side or in public repositories. Store tokens in secure environment variables or dedicated secrets management systems like AWS Secrets Manager, HashiCorp Vault, or Azure Key Vault. Never hardcode tokens in application code or commit them to version control. Implement proper access controls so only authorized services can access stored tokens. For production environments, use separate tokens from development/testing environments. Rotate tokens periodically and immediately revoke tokens if you suspect they've been compromised. Makini tokens provide access to customer data, so treat them with the same security standards you'd apply to database credentials.
Authentication errors (401 status code) typically occur for a few reasons: the API token is invalid or expired, the underlying system credentials have changed, the system requires reauthorization, or the token lacks necessary permissions. First, verify you're including the token correctly in the Authorization header. Check the connection status in the Makini dashboard—if it shows as requiring reauthorization, the customer needs to reconnect. If credentials were recently changed in the source system, you'll need to reconnect to obtain a new token. For persistent issues, check if the system account has sufficient permissions to perform the requested operation. If the problem continues, contact support with the request ID for investigation.
Makini provides sandbox connections for testing without affecting production systems. Sandbox connections include sample data representing common scenarios: standard purchase orders, orders with custom fields, orders in various states (draft, approved, completed), and error cases like invalid vendors or out-of-stock items. Sandbox data is read-only for safety—write operations return success responses without modifying data. This allows thorough testing of your integration logic without risk. For testing with specific systems, we recommend using dedicated test instances of the actual systems (like SAP sandbox environments) connected through Makini, which provides the most realistic testing experience.
