








































































































.webp)





















ClickSoftware, now part of Salesforce, provided field service management with scheduling, dispatch, and mobile capabilities for enterprises.
Have any questions? We’re here to help You
Connecting to any system through Makini is straightforward. You select the product you want to connect to, log in with your credentials, and receive an API token. The process takes just a few clicks and works consistently across all 2,000+ supported systems. For most systems (85-90% of cases), you only need the instance URL, username, and password. Some systems may require additional steps like API token generation, and we provide detailed authentication guides for these cases. The connection experience is designed to be simple enough that non-technical users can complete it without IT support.
Makini's purchase order data model includes comprehensive field coverage across all major ERP systems. Standard fields include order number, line items, vendor information, quantities, unit prices, dates (order date, required date, delivery date), status, currency, ship-to and bill-to addresses, payment terms, and custom fields. Each line item includes product/material codes, descriptions, quantities, unit of measure, pricing, and delivery information. The specific fields available depend on the source system's capabilities. You can view the complete field mapping for any connected system in the Makini dashboard, and custom fields can be added as needed for your specific requirements.
Makini provides webhook testing tools in the dashboard where you can trigger test webhook deliveries to verify your endpoint configuration. Test webhooks use sample payloads matching actual event structures. Verify your endpoint receives the webhook, validates the signature correctly, and responds with a 200 status code within 10 seconds. Test webhook retries by having your endpoint return error codes or timeout, then verify Makini retries as expected. Test duplicate handling by processing the same webhook multiple times. For local development, use tools like ngrok to expose your local endpoint for webhook testing. The webhook logs in the Makini dashboard show delivery attempts, response codes, and timing, helping debug delivery issues.
Yes, Makini supports write operations including creating, updating, and in some cases deleting records in connected systems. Common write operations include creating purchase orders, updating work order status, modifying inventory levels, and creating vendor records. Write support varies by system and entity type—core entities like purchase orders have comprehensive write support across major systems, while more specialized entities may have limited write support in some systems. Write operations use the same unified API, so the code to create a purchase order in SAP is identical to creating one in NetSuite. Validate write requirements during implementation to ensure your target systems support needed operations.
