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RealPage Facility (now part of MRI Software portfolio offerings) provides facility maintenance management for multifamily housing and commercial real estate operations.
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Industrial systems are often heavily customized, and Makini is built to handle this. For reading data, Makini can access virtually any field or custom table in connected systems. Through the connection settings interface, you can specify custom fields, tables, or entities to include in API responses. These show up alongside standard fields in the unified model. For custom objects not in our default model, you can request them through the interface and they'll be available immediately. For writing data, customization support varies by system but covers most common scenarios. During implementation, we work with you to identify required customizations and ensure they're properly configured before going live.
Makini Flows is our embedded workflow automation platform, built on n8n, which we consider the best workflow automation tool available. It's fully integrated into Makini and runs on our infrastructure. Flows allows you to build complex integration logic using a visual workflow builder—no code required, though code is supported for advanced use cases. Workflows can be triggered by schedules, webhooks, API calls, or events from connected systems. You can perform data transformations, implement conditional logic, call external APIs, and orchestrate multi-step processes. Flows includes over 1,000 pre-built connectors beyond Makini's industrial systems, enabling integrations with databases, messaging platforms, cloud services, and more. Most customer activations are completed using Flows due to its flexibility and ease of use.
Makini monitors connection health continuously and provides multiple ways to detect reauthorization needs. The connection status endpoint returns the current state including whether reauthorization is required. Makini sends webhooks when connections enter a state requiring reauthorization, allowing proactive notification. API requests to a connection requiring reauthorization return specific error codes prompting reconnection. The Makini dashboard displays connection status across all customers. Best practice is to implement webhook listeners for connection status changes and proactively notify customers when reauthorization is needed, rather than waiting for operations to fail. Include clear instructions on how to reconnect in your notification.
Yes, customers can connect as many systems as needed. Each connection is independent with its own API token, allowing you to manage multiple ERP systems, CMMS platforms, or other integrations for a single customer. This is common in organizations with multiple subsidiaries, regional systems, or during migration periods when legacy and new systems run in parallel. Each connection consumes connection credits based on the system type and deployment model. There's no technical limit on the number of connections per customer. For customers using multiple instances of the same system (like regional SAP instances), each instance requires a separate connection with its own credentials and token.
