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Some editions of ServiceTitan expose an API, but it is often limited, legacy, or inconsistent between versions, and many on-prem deployments have no usable API at all. Makini gives you one modern REST API for ServiceTitan that lets you read and write ServiceTitan data, even for legacy or on-prem instances. You build against Makini once instead of integrating with ServiceTitan directly.
You integrate ServiceTitan through Makini's Unified API. Authenticate once and Makini normalizes ServiceTitan data into a single consistent schema you can read from and write to inside your product. The same connection reaches ServiceTitan plus 2,000+ other ERP, WMS and CMMS systems, so you build one integration instead of one per system.
Through Makini you can read and write ServiceTitan's core records as normalized, standardized resources, in both directions: pull data out of ServiceTitan and push updates back in. Every field is mapped to a consistent Makini schema, so you work with the same object model across ServiceTitan and every other connected system.
Days, not quarters. Because Makini already builds and maintains the ServiceTitan connector, you do not reverse-engineer the integration yourself: you authenticate and start reading and writing ServiceTitan data through the Unified API, typically within a few days. A ServiceTitan integration built in-house usually takes months plus ongoing maintenance.
Yes. Makini connects to ServiceTitan over encrypted connections on SOC 2 Type II certified infrastructure, and handles ServiceTitan credentials for you so they are never exposed to your app. You authenticate once, and access runs through Makini's managed, auditable layer. The same security model applies across ServiceTitan and every other connected system.
Makini owns the maintenance. When ServiceTitan changes its API, versions, or endpoints, Makini updates the connector, and your integration keeps working with no changes on your side. You get a stable Unified API with webhooks, and ServiceTitan upkeep stays off your roadmap.
